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Title
Text copied to clipboard!Airport Duty Manager
Description
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We are looking for an experienced and highly organized Airport Duty Manager to oversee the daily operations of an airport facility. This role is critical in ensuring that all airport functions run smoothly, safely, and efficiently. The Airport Duty Manager acts as the central point of contact for all airport stakeholders during their shift, including airlines, ground handling agents, security personnel, and emergency services.
The ideal candidate will have a strong background in airport operations, excellent communication skills, and the ability to make quick decisions under pressure. You will be responsible for coordinating responses to operational issues, managing irregular operations, and ensuring compliance with aviation regulations and safety standards. This position requires a proactive approach to problem-solving and a commitment to delivering exceptional service to passengers and partners.
As an Airport Duty Manager, you will monitor terminal and airside activities, manage staff and resources, and provide leadership during emergency situations. You will also be expected to prepare detailed reports, maintain operational logs, and liaise with senior management to implement improvements and strategic initiatives. Flexibility to work in shifts, including nights, weekends, and holidays, is essential.
This is a dynamic and fast-paced role that requires a high level of responsibility and accountability. If you are passionate about aviation and thrive in a challenging environment, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Oversee daily airport operations during assigned shifts
- Coordinate with airlines, ground handlers, and security teams
- Respond to and manage irregular operations and emergencies
- Ensure compliance with aviation safety and security regulations
- Monitor terminal and airside activities for efficiency and safety
- Maintain detailed operational logs and incident reports
- Provide leadership and direction to on-duty staff
- Liaise with senior management on operational issues
- Implement and support airport policies and procedures
- Facilitate smooth passenger flow and customer service
- Conduct inspections and audits of airport facilities
- Support contingency planning and emergency response drills
Requirements
Text copied to clipboard!- Bachelor’s degree in aviation management or related field
- Minimum 5 years of experience in airport operations
- Strong knowledge of aviation regulations and safety standards
- Excellent communication and interpersonal skills
- Ability to make quick decisions under pressure
- Proficient in airport management systems and tools
- Strong leadership and team coordination abilities
- Willingness to work rotating shifts, including nights and weekends
- Detail-oriented with strong organizational skills
- Ability to handle stressful situations calmly and effectively
- Valid driver’s license and ability to pass background checks
- Emergency response training is a plus
Potential interview questions
Text copied to clipboard!- Do you have experience managing airport operations?
- Are you familiar with aviation safety and security regulations?
- Can you describe a time you handled an airport emergency?
- Are you comfortable working rotating shifts, including nights?
- What airport management systems have you used?
- How do you prioritize tasks during irregular operations?
- Have you led a team in a high-pressure environment?
- What steps do you take to ensure passenger safety?
- How do you handle conflicts between airport stakeholders?
- Are you certified in emergency response or first aid?
- What strategies do you use to improve operational efficiency?
- Can you provide an example of a successful airport initiative you led?
